FAQ

 

Where can I find your products?

We are currently finding an awesome farmers market to share our Stocked Foods goods at on weekends and are on the lookout for awesome stockists for our delicious locally made gluten free cereal, granola and flour around the state! You can see our list of market dates here or at Margaret River Collaborative, 91 Bussell Hwy Margaret River.

If you need our goods straight away then can also purchase our products online on this website - yep! so exciting! - head to the shop now! Free pickup from our Cockburn Central office, simply select PICKUP COCKBURN from the shipping options for a Monday or Thursday pickup. Orders must be placed 24+ hours prior to ensure we have fresh stock for you!


Are your products gluten free?

Damn straight they are, we've even had them tested! We prefer to bake gluten free, we're not coeliac ourselves, but have dear friends who are, and we love knowing that they can eat everything we make!


Allergies - What can I eat?

Although we take the utmost care, our products may have been packed in a space that contains allergens, traces of allergens or bi-products of the following: peanuts, nuts, tree nuts, sesame seeds, seeds, soybeans and soy products, egg, pollen and bee products, preservatives, gluten and cereals containing gluten, wheat, rye, barley oats, spelt, dairy, fish, crustacea, and other products that may behave as allergens to certain people. Our products have been tested to be gluten free.

You can see the exact ingredients on each product in our shop. Otherwise we've given you the basics below.

Anything But Ordinary. Plain Flour. Contains only naturally gluten free grains.

Seriously Good Granola. Contains Nuts.

Seedy Morning Muesli. Is naturally free from all major allergens.


What's your shipping policy?

We get our Stocked Foods goods ready fresh, only keeping a small back order on hand, as such we only ship twice a week:

  • Orders placed before 8am AWST on Sundays will be posted on Mondays.

  • Orders placed before 8am AWST on Wednesdays will be posted on Thursdays.

We ship to Australian addresses only, using Australia Post. You’ll receive an email with your shipping details within 24 hours of your Stocked Foods package being shipped, so you can check where your item is during the delivery process. Please check your junk mail if you've not received one!

LOCAL PICKUP: If you're local to Perth and don't want to pay for shipping you can collect from our Cockburn Central office on Mondays and Thursdays (orders need to be placed 24+ hours prior). Simply select PICKUP COCKBURN from the list of shipping options.

FREE SHIPPING for orders $100 and over. Your order will be shipped via standard Australia Post as per the above postage days.


Returns + Refunds.

If we have sent you the incorrect product or your product is faulty or damaged in some way on arrival please email us within two days of receiving your order to kym@stockedfoods.com.au and will will organise the correct product/s to be sent to you at no additional cost.

 

We do not offer refunds for incorrectly ordered products, personal taste or change of mind.


Do you do wholesale orders? I want to stock your goods at out shop/cafe, how do I reach you?

Yes, we'd LOVE to be a part of your business! Please email kym@stockedfoods.com.au for our wholesale rates.